Refund policy
*OUR RETURN POLICY ONLY APPLIES TO ORDERS PLACED ONLINE AT WWW.JOHNBEADFRIENDSANDFAMILIE.COM
This policy does not apply to purchases made in the retail store. We do not accept any other retail purchase returns online.
*NOTE: NO CHANGES CAN BE MADE TO YOUR ORDER ONCE IT HAS BEEN PLACED. IF THE ORDER HAS NOT YET SHIPPED, A CANCELLATION AND REFUND WOULD BE PROCESSED AND A NEW ORDER WILL HAVE TO BE MADE.
If you are not satisfied with your order for any reason, we will accept the return of items that are new and unopened.